Accountability and Transparency

Accountability & Transparency

Accountability, transparency and openness are standards of good government that enhance public trust. These principles apply to the political process and decision-making and to the administrative management of the municipality.


Central Elgin Council acknowledges that it is responsible to provide good government in an accountable and transparent manner by:

  • Encouraging public access and participation to ensure that decision making is responsive to the needs of its constituents and receptive to their opinions;
  • Delivering high quality services to our citizens; and
  • Promoting the efficient use of public resources.

Accountability – The principle that the municipality will be responsible to the public for decisions made and policies implemented, as well as its actions or inactions.


This is meant to include how Members of Council and staff are held to account for their actions, how actions are explained and the level of detail that is provided in justification of certain actions by Members of Council and staff.  


Transparency – The principle that the municipality actively encourages and fosters public participation and openness in its decision-making processes. Additionally, transparency means that the municipality’s decision-making process is open and clear to the public.   


This relates to the ability of members of the public to participate in the decision-making process and observe how decisions are made and implemented.


The principles of accountability and transparency are reflected in many Central Elgin policies and practices

  • Accountability and Transparency Policy
  • The conduct of Council and Committee meetings is governed by the Municipality's Procedural By-law which is a requirement of the Municipal Act. The Procedure By-law provides rules of order for meetings and ensures that meetings are open to the public.  There has been one amendment to the Procedural By-law - By-Law 1646, signed on September 23, 2013.
  • Council holds public meetings or gives the public notice of certain intended actions.  Council's Public Notice By-law sets out the requirements for giving notice. 
  • Policies dealing with procurement of goods and services, hiring of employees and the sale and other disposition of land, along with the existence of audit programs, help promote accountability and transparency in the Municipality's financial dealings.
  • A Closed Meeting Investigator process is in place for public complaints about closed session meetings.  
    • ​Every request for an investigation shall be initiated through the submission of a "Municipal Investigation Complaint Form".  A completed Complaint Form shall be submitted to either the Clerk's Office or directly to the Closed meeting Investigator and shall be accompanied by payment of an administrative/processing fee of $25.00, payable in cash or bank draft to The Corporation of the Municipality of Central Elgin.  In the event that the closed meeting investigator concludes that either an item discussed in a closed meeting ought not to have been discussed in such closed meeting or that Council did not act in accordance with its Procedural By-Law, then the said administrative/processing fee shall be refunded the the submitting Complainant. 
  • The Council/Staff Protocol establishes the roles and responsibilities of Council and staff in addition to the roles identified by the Municipal Act.  The Protocol also discusses highly effective working relationships and expectations.
  • We have a Complaint Resolution Policy for when a citizen is unhappy with the service he or she has received, or failed to receive, from the Municipality.  The Policy is intended to provide a means to resolve concerns.  It is not to be used for service requests, by-law complaints, nor inquiries.  Service requests, by-law complaints and inquiries should be directed to the appropriate staff.

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